FAQs
General Questions
What is Tiffian?
Tiffian is a luxury women's fashion brand offering sophisticated European-inspired silhouettes and premium apparel designed for timeless elegance and confident style.
Where is Tiffian located?
Our business operates from Albuquerque, New Mexico, United States.
Do you ship internationally?
Yes. Tiffian ships to most countries worldwide.
Orders
How long does it take to process my order?
To ensure the highest quality standards, each item undergoes a manual inspection before shipping. Please allow 5–10 business days for order processing.
Can I cancel or change my order after placing it?
Orders may be cancelled or modified within 12 hours of placement. Please contact our customer support team as soon as possible for assistance.
Shipping
How long does delivery take?
Estimated delivery times after shipping are:
United States: 7–12 business days
Canada: 10–15 business days
Europe & other international destinations: 12–25 business days
Delivery times may vary depending on your location and shipping carrier operations.
Will I receive tracking information?
Yes. Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to become active.
Returns and Refunds
What is your return policy?
We accept returns within 30 days of delivery for items that are unworn, unused, and returned in their original packaging with tags attached.
How long does it take to receive my refund?
Refunds are typically processed within 5–10 business days after the returned item has been received and inspected.
Products and Sizing
How do I choose the right size?
Each product page includes a size guide to help you select the best fit.
Are your products high quality?
Yes. Tiffian focuses on premium women's fashion designed with quality materials and attention to detail to reflect a luxury aesthetic.
Customer Support
How can I contact Tiffian?
Phone: +1 917-933-0019
Email: info@tiffian.com
Address:
1209 Mountain Road Place Northeast
Ste 5813
Albuquerque New Mexico 87110
United States
Free shipping
Enjoy free standard shipping on every order.
Easy returns
Shop with confidence with our simple 30-day return policy.
Top-notch support
Our dedicated support team is here to assist you with any questions about your order.
Secure payments
Your transactions are protected with trusted and secure payment methods.